Thursday, December 26, 2019
Our Culture Is One That Is More Prone To Speak Rather Than
Our culture is one that is more prone to speak rather than listen and when we listen the majority of us are listening to reply and not listening to understand. Listening is a vital interpersonal skill and it supports us in the ability to communicate and interact with people. (Dean, 1997) There are many different types of listening and in this essay I will seek to cover the many aspects to Empathetic listening , such as, what exactly is Empathetic listening, the importance of Empathetic listening, when should Empathetic listening be used and who should use it, and where Empathetic listening is most needed and used. Empathetic listening is an essential aspect to listening because empathetic listening allows the listener to correctlyâ⬠¦show more contentâ⬠¦(Dean, 1997). Empathetic listeners must pay attention to the speaker with their entire presence and avoid being distracted from the outside interruptions include focusing on their own response. For Example, the listener shoul d, lean forward, maintain close eye contact, take time to understand the speakerââ¬â¢s words, ask for clarification, repeat a phrase or word, and express genuine concern. Additionally, the speaker should pay close attention to the speakerââ¬â¢s overall communication, such as, body language, thoughts and feelings. (Hagevik, 1999). As quoted in Hicks, 2016, ââ¬Å"The context of the personââ¬â¢s story is like watching a movie in black and white, listening for feeling adds the colour.â⬠For successful empathetic listening, the listener needs to listen to understand rather than listening to reply. (Dean, 1997). Furthermore, an empathetic listener must listen from the heart so they can develop a real understanding for the speakerââ¬â¢s words and emotions. (Hagevik, 1999). 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